SaaS Agreements – Need for an Escrow Agreement

Having an escrow agreement in place protects all parties involved in the development, supply and use of business critical SaaS applications. It provides customers with peace of mind for securing long-term availability of a critical SaaS application by enabling customers to update software and fix any bugs even if the supplier is no longer able to support them.

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SaaS Agreements – Reseller/Distribution – Need for a Reseller Agreement

Most SaaS suppliers use distributors to enable them to sell their software and services to customers who would not otherwise purchase the SaaS software, due to the Supplier’s:

– lack of physical presence in the customer’s country
– lack of sales channels of contacts in the reseller’s country

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Bodle Law