The use of open source software (OSS) by SaaS suppliers is becoming increasingly common. If you use, or plan to use OSS as part of your SaaS software, it is essential that you check the specific terms of any OSS licence, as you will need to comply with these terms
Continue readingMonth: September 2012
SaaS Agreements – Terms and Conditions – Indemnities
The terms of your SaaS agreement will usually include indemnities to protect you or your SaaS customer, as applicable. The type and nature of such indemnities and which party should be giving them will depend upon the type of SaaS software being used and the business sector in which your
Continue readingSaaS Agreements – Data Protection – Customer Privacy Policy
SaaS Customers often ask or expect SaaS supplier’s to provide them with a privacy policy for use in conjunction with their SaaS products. SaaS suppliers should firmly refuse such requests. Firstly, as they could face liability claims from the customer if the privacy policy is in appropriate and secondly while you will have no adequate knowledge of the issues set out below, which will need to be covered in the privacy policy.
Continue reading