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SaaS Agreements – FAQs – Restricted Transfers

Restricted transfers are a type of international data transfer to which special rules apply. SaaS suppliers and SaaS customers are responsible for complying with the relevant rules when making or permitting restricted transfers of personal data to their suppliers, customers, sub-processors, group companies and partners.

What is an international data transfer?

An international data transfer occurs when personal data is sent or transmitted from one country to another.

This includes:

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SaaS Agreements – Data Protection: UK-US Data Bridge

On Friday the 22nd of September the UK agreed its own transfer mechanism which can be used instead of UK standard contractual clauses.

From the 12 October 2023, SaaS Suppliers and SaaS Customers can start to transfer UK personal data to entities located in the USA provided that the US entity is certified under the new “UK Extension to the EU-US Data Privacy Framework” (UK-US Data Bridge).

This now means that all transfers of UK personal data made to US companies certified under the UK-US Data Bridge by SaaS companies will be deemed to be to a third country that has adequate data protection laws.

Once a US organisation has been certified and is publicly placed on the DPF List they can receive EU personal data through the DPF.

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SaaS Agreements – Data Protection: EU-US Data Privacy Framework (DPF)

In July 2023 the EU-US Data Privacy Framework, (DPF) was finally agreed between the EU and the USA. The DPF now provides a new transfer mechanism for SaaS suppliers and SaaS customers to use when transferring EU personal data to the USA. The DPF can be used instead of EU standard contractual clauses.

This means that all transfers of EU personal data made to US companies certified under the DPF by SaaS companies will be deemed to be to a third country that has adequate data protection laws.

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SaaS Agreements – Data Protection – Restricted Transfers

SaaS suppliers and SaaS customers currently have to comply with complicated rules and include onerous obligations in their SaaS agreements, data processing agreements and data privacy practices to lawfully make restricted transfers of personal data when proving SaaS services. Before making any restricted transfers of personal data, SaaS suppliers must ensure that the specific safeguards required under the UK GDPR and the EU GDPR are in place.

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SaaS Agreements – Data Protection – Does your DPA and Sub-Processor List need updating?

Meta were fined 1.2 billion Euros for breaches of EU data protection law and for transferring personal data of EU users to the US despite, using standard contractual clauses, (SCCs), having in place supplemental measures and carrying out data transfer impact assessments, (DTIAs). Google has also been pursued in various EU member states for similar breaches.

In light of these decisions, SaaS suppliers should review their own data protection practices and documentation to ensure that they are up to date and comply with the current rules.

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SaaS Agreements: EU-US Adequacy Decision – Update

Following the Schrems II judgment, the EU-US Privacy Shield was declared invalid, meaning that SaaS suppliers and SaaS customers have to use standard contractual clauses (SCS) or BCRs when making transfers of EEA (or UK) personal data to the USA. In addition, SaaS customers and SaaS suppliers are required to carry out a data transfer impact assessment (DTIA) prior to transferring any personal data from the EEA or UK to a “third country” i.e. the USA.

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SaaS Agreements – Data Retention and Deletion

In compliance with their respective obligations under the GDPR, SaaS suppliers and SaaS customers must only keep personal data for as long as necessary and as specified to data subjects. SaaS suppliers should include their obligations in relation to retention and deletion of personal data when acting as a data processor in their SaaS agreement and when acting as a data controller in their privacy policy.

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SaaS Agreements – FAQs – EU Standard Contractual Clauses

When entering into a SaaS agreement with a SaaS customer a SaaS supplier will often need to transfer customer data that contains EU personal data outside of the EEA. This could be at the request of a SaaS customer or more usually because the SaaS supplier uses a sub-contractor located outside of the EEA to provide part of the services on its behalf (as a sub-processor). For example: a data centre, online customer support centre or email service provider provided by a company located in the USA.
SaaS suppliers and SaaS customers must use EU standard contractual clauses in order to comply with their duties under the GDPR when making such restricted transfers of EU personal data.

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