Following the Schrems II judgment, the EU-US Privacy Shield was declared invalid, meaning that SaaS suppliers and SaaS customers have to use standard contractual clauses (SCS) or BCRs when making transfers of EEA (or UK) personal data to the USA. In addition, SaaS customers and SaaS suppliers are required to carry out a data transfer impact assessment (DTIA) prior to transferring any personal data from the EEA or UK to a “third country” i.e. the USA.
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SaaS Agreements – Data Retention and Deletion
In compliance with their respective obligations under the GDPR, SaaS suppliers and SaaS customers must only keep personal data for as long as necessary and as specified to data subjects. SaaS suppliers should include their obligations in relation to retention and deletion of personal data when acting as a data processor in their SaaS agreement and when acting as a data controller in their privacy policy.
Continue readingSaaS Agreements – FAQs – EU Standard Contractual Clauses
When entering into a SaaS agreement with a SaaS customer a SaaS supplier will often need to transfer customer data that contains EU personal data outside of the EEA. This could be at the request of a SaaS customer or more usually because the SaaS supplier uses a sub-contractor located outside of the EEA to provide part of the services on its behalf (as a sub-processor). For example: a data centre, online customer support centre or email service provider provided by a company located in the USA.
SaaS suppliers and SaaS customers must use EU standard contractual clauses in order to comply with their duties under the GDPR when making such restricted transfers of EU personal data.
SaaS Agreements – Website Legal Requirements
Does your website comply with the various legal requirements applicable to SaaS suppliers who opeate a UK website? SaaS suppliers must provide the following information in an easily accessible position on their website:
Continue readingSaaS Agreements – New UK SCCs – IDTA and UK Addendum
Since the EU-US Privacy Shield was declared invalid following the Schrems II decision in 2020 of the ECJ, SaaS suppliers and SaaS customers have had to use EU standard contractual clauses, (“EU SCCs”) or binding corporate rules (“BCRs”) when transferring personal data from the EEA, UK or Switzerland to a third country not deemed “adequate” by the European Commission.
Continue readingSaaS Agreements – Cookies – Are your Cookie Banners Compliant
SaaS suppliers and SaaS customers should take note of three recent data protection fines issued against Facebook and Google by the French Data Protection Authority (“CNIL“) for non-compliant cookie banners on their websites. The fines were issued pursuant to breaches of French Data Protection Law and the GDPR and highlight
Continue readingSaaS Agreements – Data Protection – New EU-US Privacy Shield?
Following the Schrems II judgement of the European Court of Justice (“ECJ”), which invalidated the EU-US Privacy Shield which resulted in the subsequent European Data Protection Board (“EDPB”) final data transfer guidance, SaaS customers and SaaS suppliers are currently required to carry out a data transfer assessment (“DTA”) prior to transferring personal data outside of the EEA to a “third country” i.e. to a country which does not have an “adequacy decision” from the EU, for example, the USA.
Continue readingSaaS Agreements – FAQs – Cookies
Cookies are small text files placed on a user’s hardware device, such as a computer, tablet or mobile phone which record online activity. The majority of websites use cookies to measure visits and the use of websites (analytics cookies). Cookies are often also used to save user names, passwords and user preferences to make repeated use of a website more comfortable for the user. However, increasingly cookies are being used to collect information about users for the purposes of targeted marketing, tracking and other non essential purposes.
Continue readingSaaS Agreements – Data Protection – Schrems II: Data Transfer Assessments
Following the Schrems II judgement and the subsequent European Data Protection Board (EDPB) Schrems II guidance, SaaS customers and SaaS suppliers are now required to carry out a data transfer assessment prior to transferring personal data outside the EEA to a third country which does not have an “adequacy” decision from the EU. i.e. any transfer of EU located data to the USA.
Continue readingSaaS Agreements – Data Protection – New EU Standard Contractual Clauses
On the 4th of June 2021 the EU Commission announced the adoption of new Standard Contractual Clauses (new SCCs). The new SCCs must be used by all SaaS suppliers and SaaS customers who transfer personal data from the EU to countries outside the EU/EEA (third countries) when the old SCCs (old SCCs) are repealed on the 27th of September 2021.
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