Below is a summary of the following online platform laws, the EU Digital Services Act, the European Accessibility Directive and the UK Online Safety Act, the UK Digital Markets Competition and Consumers Act and the EU Revised Product Liability Directive, that will impact SaaS suppliers and SaaS customers in 2025. Some of these laws apply extra-territorially, meaning the laws apply even when a SaaS supplier is not located in the UK or the EU (respectively). It is important to be aware of these new laws in order to assess whether
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SaaS Agreements – New EU and UK Data Laws
Below is a summary of the EU Artificial Intelligence Act, the EU Data Act and the UK Data Use and Access Act that will impact SaaS suppliers and SaaS customers in 2025. These laws will apply extra-territorially, meaning the laws apply even when a SaaS supplier is not located in the UK or the EU (respectively). It is important to be aware of these new laws in order to assess whether or not they apply to your particular SaaS business, products and services. The EU AI Act applies to AI systems and AI models and categorises AI systems into different risk categories.
Continue readingSaaS Agreements – DORA – ICT Supplier Obligations
SaaS suppliers obligations under the Digital Operational Resilience Act,(“DORA”), (Regulation (EU) 2022/2554 on digital operational resilience for the EU financial sector), are effective from the 17th of January 2025. From this date DORA provisions must be included in contracts entered into between financial services entities subject to DORA and their third party providers of ICT Services. As SaaS suppliers are third party providers of digital and data services on an ongoing basis they will be third party providers of ICT services if their SaaS customers are regulated by DORA. Both
Continue readingWebsite Legal Requirements – Tweeting – 5 Legal Offences to Avoid
There have recently been a number of high profile cases on liability for the sending of inappropriate tweets in the UK and the USA.
As tweeting becomes more and more the norm for many businesses it is important to consider the legal consequences of staff sending inappropriate tweets. Before allowing, permitting or encouraging staff to start tweeting on your behalf or with your brand you should consider creating a tweeting policy.
Continue readingWebsite Legal Requirements – Contact and Company Information
About Us/Contact Information. You must provide the following information in an easily accessible position on your website to comply with the legal requirements of the E-commerce Directive in the UK.
Continue readingSaaS, ASP Agreements – Distributor or Agent – Is there a Difference?
To find leads and sell SaaS software to customers on a global basis many suppliers use distributors or agents in the countries in which they wish to sell their products, but where they have no physical presence themselves. Suppliers need to decide whether the local partner acts as an agent or a distributor. There are important differences, advantages and disadvantages.
Continue readingCloud Computing and the Legal Cloud
What is Cloud Computing
Cloud computing is a new and rapidly expanding delivery model, often used to supply IT services to customers via the Internet. Cloud computing involves the sharing of resources, software and information on the Internet for users to use on their computers and other devices, on-demand.
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