SaaS suppliers making online sales of SaaS services to business customers in the UK need to ensure that they have the necessary legal documents and information available on their website to comply with English law. Simply having a SaaS agreement online will not cover all legal obligations in the UK when providing SaaS services online. Below is a summary of the documents and information that you should have available on a UK website.Continue reading
Below, I have set out the main legal requirements (including some optional recommendations) that you should comply with when operating your website in the UK. Even if you do not sell SaaS products or services online via your website, you will still need to comply with the following English laws when operating a website in the UK.
About Us/Contact InformationContinue reading
There have recently been a number of high profile cases on liability for the sending of inappropriate tweets in the UK and the USA.
As tweeting becomes more and more the norm for many businesses it is important to consider the legal consequences of staff sending inappropriate tweets. Before allowing, permitting or encouraging staff to start tweeting on your behalf or with your brand you should consider creating a tweeting policy.Continue reading
Website operators who sell products or services to consumers online must comply with the provisions of the Consumer Protection (Distance Selling) Regulations 2000. These require you to provide consumers with specific information in a durable medium before the products or services are delivered.Continue reading
From the 26th of May 2012 the UK Information Commissioners Office (ICO) will start prosecuting companies for breaches of the Privacy and Electronic Communications (Amendment) Regulations. These set out the obligations of website operators to provide users with information about cookies and obtain their consent when using cookies. Failure to comply with the rules can result in a fine of up to £500,000.Continue reading
A number of different laws apply to websites, the content on them and online sales which are set out in the Consumer Protection (Distance Selling) Regulations 2005 (as amended) and the E-Commerce Regulations 2002 which have been summarised below.
The following information must be made available on your website.Continue reading
About Us/Contact Information. You must provide the following information in an easily accessible position on your website to comply with the legal requirements of the E-commerce Directive in the UK.Continue reading
SaaS suppliers must protect themselves in their SaaS agreement against a third party claiming compensation for breaches of their rights as a result of customers uploading illegal content onto the supplier hosted website. Service Providers and ISPs SaaS suppliers are service providers not internet service providers (ISP)s. SaaS suppliers publishContinue reading
In the current economic climate, business customers often deliberately delay payment of invoices. Protect your business and improve your cash flow, by exerting your right to claim interest on late payments. Is an interest clause required in the contract? No. There is no requirement to have an interest clause inContinue reading