If you supply goods and services to consumers via the Internet you will need to change your terms and conditions of sale to incorporate the new EU Consumer Rights Directive before the end of 2013. The new directive harmonises consumer rights protection across the EU for all BTC (business to customer) online sales of goods and services. The directive must be implemented into UK law before the end of 2013 (probably in a Consumer Bill of Rights) which will result in the following compulsory rules applying to online sales.Continue reading
As a result of an amendment to the Privacy and Electronic Communications Regulations 2003 (PECR), from the 25th of May 2011 the Information Commissioner’s Office (ICO) will have the power to impose fines of up to £500,000 on companies, if they send unwanted marketing e-mails or text messages to consumers.Continue reading
A number of different laws apply to websites, the content on them and online sales which are set out in the Consumer Protection (Distance Selling) Regulations 2005 (as amended) and the E-Commerce Regulations 2002 which have been summarised below.
The following information must be made available on your website.Continue reading
From the 25th of May 2011 the legal requirements for UK website will change and website operators will need to obtain prior consent from users before placing cookies as a result of the Citizens’ Rights Directive. This will change the UK cookie consent policy from “opt out” to “opt in”.Continue reading
The Advertising Standards Authority (ASA) will be extending its authority to include advertisers’ own marketing communications on their websites and marketing communications in non paid-for space i.e. Facebook and Twitter from the 1st of March 2011.Continue reading
About Us/Contact Information. You must provide the following information in an easily accessible position on your website to comply with the legal requirements of the E-commerce Directive in the UK.Continue reading