Below is a summary of the EU Artificial Intelligence Act, the EU Data Act and the UK Data Use and Access Act that will impact SaaS suppliers and SaaS customers in 2025. These laws will apply extra-territorially, meaning the laws apply even when a SaaS supplier is not located in the UK or the EU (respectively). It is important to be aware of these new laws in order to assess whether or not they apply to your particular SaaS business, products and services. The EU AI Act applies to AI systems and AI models and categorises AI systems into different risk categories.
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SaaS Agreement – FAQs -What is a SLA and Essential Terms to include in a SLA
A SLA forms part of a SaaS agreement. The SLA can be contained in a separate schedule to the SaaS agreement, or included in the main terms and conditions of the SaaS agreement. An SLA sets out:
Details about the availability of the software and services;
Technical details about hosting; and
Details about support and maintenance services for the software.
SaaS Agreements – FAQs – What is SaaS and Essential Terms to include in a SaaS Agreement
SaaS is the abbreviation for “software as a service”. You may know this under another name, for example subscription agreement, software on demand, software subscription agreement, cloud computing or ASP services (application service provider). These names all refer to the same thing – software being made available via the Internet to users.
Continue readingSaaS Agreements – Sales Agents – Compensation Payable to Agents on Termination
If you use agents in relation to your SaaS agreements, when you terminate the agency agreement under the Commercial Agents Regulations 1993 you must pay the agent compensation, regardless of the reason for the termination.
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