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Tag: termination

SaaS Agreement – FAQs -What is a SLA and Essential Terms to include in a SLA

21/07/2017 Irene Bodle

A SLA forms part of a SaaS agreement. The SLA can be contained in a separate schedule to the SaaS agreement, or included in the main terms and conditions of the SaaS agreement. An SLA sets out:

Details about the availability of the software and services;
Technical details about hosting; and
Details about support and maintenance services for the software.

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SaaS Agreements – FAQs – What is SaaS and Essential Terms to include in a SaaS Agreement

21/06/2017 Irene Bodle

SaaS is the abbreviation for “software as a service”. You may know this under another name, for example subscription agreement, software on demand, software subscription agreement, cloud computing or ASP services (application service provider). These names all refer to the same thing – software being made available via the Internet to users.

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SaaS Agreements – Sales Agents – Compensation Payable to Agents on Termination

13/12/2010 Irene Bodle

If you use agents in relation to your SaaS agreements, when you terminate the agency agreement under the Commercial Agents Regulations 1993 you must pay the agent compensation, regardless of the reason for the termination.

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