SaaS Agreements – SLA – Data Backup

When providing SaaS services you must specify in your SaaS agreement who is responsible for the backup/loss of customer data. The extent of your backup duties should be included in the service level agreement (SLA) and these will be dependent on a number of factors set out below.

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IT Law

Bodle Law provides English legal advice to business customers and suppliers on all legal issues relating to information technology law and IT law, in particular SaaS, cloud computing and GDPR. Irene Bodle is a specialist IT lawyer with more than 14 years experience advising on IT law. I provide commercial

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Bodle Law