SaaS is the abbreviation for “software as a service”. You may know this under another name, for example subscription agreement, software on demand, software subscription agreement, cloud computing or ASP services (application service provider). These names all refer to the same thing – software being made available via the Internet to users.
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SaaS Agreements – Data Protection – FISA Customer Concerns
SaaS suppliers who use US public cloud providers to store, process or host their SaaS customer’s data as part of their SaaS services may now experience customers raising concerns about the risk of disclosure to, and monitoring of, their data by the US government under the Foreign Intelligence Amendments Act (FISA).
Continue readingSaaS Agreements – SLA – Proposed EU Model Terms
The European Commission has recently released a paper on cloud computing stating that it will develop model terms for SaaS agreements which should be available for use in service level agreements (SLAs) by the end of 2013.
Continue readingSaaS Agreements – SaaS, PaaS, IaaS – Is There a Difference?
Cloud computing services comprise of – Platform as a Service (PaaS), Infrastructure as a Service (IaaS) and Software as a Service (SaaS). These terms are commonly used to describe the different levels and combinations of services which are together commonly referred to as “cloud computing”.
Continue readingCloud based Software, Cloud based Technologies, Cloud based Services
If things go wrong, your data is lost and your customers start to move to your competitors – making a claim for breach of contract will not repair the damage already sustained to your finances and business reputation. These issues should be dealt with upfront, as part of the commercial negotiation process, with the assistance of an experienced specialist SaaS lawyer. Thereby your interests can be adequately covered to minimise the risks of the above scenario occurring.
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What is Cloud Computing
Cloud computing is a new and rapidly expanding delivery model, often used to supply IT services to customers via the Internet. Cloud computing involves the sharing of resources, software and information on the Internet for users to use on their computers and other devices, on-demand.
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